ERWARTEN SIE MEHR.
X-CARE
HVAC Support NOW ! THINK X-CARE
Erwarten Sie mehr. Our brand statement aptly describes how we work and interact with each other. It’s simple: customers expect first-class service! Better, faster and more efficient after-sales service is the secret to success for satisfying customers.
All your on-site technician needs is our knowledge and guidance while the technician fixes a fault himself. We use the digital transformation to your full advantage as of now.
” Nowadays, creativity, speed and flexibility are more essential than ever. Just like inventiveness, changeability and the ability to think outside the box. This enables us to use the best technical solutions to create innovative products and services that increase the market success of our customers and partners,” continues Dietmar Huber, “because we implement the best ideas immediately. Like X-CARE: the augmented reality online service tool, developed together with BLINKIN, we premiered at ISH 2019. A tool with real added value for our customers.”
Connecting customers, service, technicians and AHUs.
Industry 4.0 cannot function without a digital service concept. Differentiation from the competition is already taking place today through “more” service. Customers therefore primarily choose the partner who offers more and quicker services.
From now on, augmented reality will enable experienced personnel with appropriate digital support on site directly at the AHU to carry out qualified work without detailed knowledge about the respective AHU or AHU from Huber & Ranner. These missing details are supplied to the technician via his smartphone. In this way, qualified personnel who are not part of the service company’s staff can be integrated into maintenance management without the need for company-specific training.
It’s simple: customers expect first-class service! Better, faster and more efficient after-sales service is the secret to success for satisfied customers.
Supporting customers and partners in all phases of the equipment lifecycle is our goal. We would like to discuss with you how the best solution can look like in your building. Because: A successful project always starts with a good talk.
…with its solutions, Huber & Ranner is advancing the world of ventilation and helping to shape technological progress. With X-CARE, we save valuable time by solving problems remotely.
MAINTENANCE AHU / HVAC EQUIPMENT
All your on-site technician needs is our knowledge and guidance while the technician fixes a malfunction on his own. Being on site would require a long trip and is not necessary thanks to X-CARE. Our specialist gives the technician directions and remains available during the process – while our specialist remains in Pocking and connected to the technician’s smartphone via X-CARE.
DOWNTIME DOWN – PLANT UPTIME UP.
X-CARE with live video and augmented reality enables Huber & Ranner specialists to more quickly assist the technician on site with their job by drawing and placing work instructions. This allows maintenance, repair and support processes to be optimized, thus keeping plant runtimes consistently high.
AVOID LONG JOURNEYS
We connect you immediately with the right expert – hand-in-hand with the Huber & Ranner specialist without an app or software. Instant via SMS. Help via smartphone in real time. X-CARE thus enables you to provide effective customer support. This allows you to optimize maintenance, repair and support processes. This not only reduces downtime, but also travel costs.
